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Q. What are your shipping costs?
A. Shipping costs are calculated according to your purchase total, and are as follows...
Purchase Total Shipping Fees
New $1.00 shipping fees for all purchases any size limited time only!
Q. What if I don't have a credit card?
A. Not a problem. We accept checks and money orders. Please make payable to A. Miles. Simply send your order to us via regular mail (snail mail) at:
Affordable Fashion Jewelry
4190 W. Bullard
Fresno, CA 93722
Q. How Long Until I Receive My Order?
A. If placing your order by credit card, expect to receive your order in about 2 weeks.
If placing your order by sending check or money order allow 3 weeks.
Q. How private/secure are my payment transactions?
A. PayPal is committed to protecting the privacy of our users. When you send or request money using PayPal, the only information the recipient/BeadCreation sees is your E-mail address, date of sign-up, and whether you have confirmed an account at another financial institution. BeadCreation never sees your financial information such as credit card or bank account numbers. PayPal is committed to utilizing the best commercially available technology and procedures to protect the security of your online transactions.
Q. The earrings I received were missing an earring hook. What can I do?
A. No problem! We guarantee all it's work against faulty assembly. Simply e-mail us and let us know of the defect. Then send us back the jewelry item with insurance or confirmation. We will fix your jewelry piece and send you a complimentary item as a way of apologizing for your inconvenience. Sometimes we throw in an extra savings coupon or an additional free item with your next order depending the severity of the defect.
Q. I've changed my mind. I think I'd like to return the earrings I received. What is your return policy?
A. Unfortunately Bead Creation can not except any returns on items already received. This would be for two reasons. 1. The reason for this is not only Bead Creation policy, but law. Earrings that have been previously worn, can not be resold as new due to sanitary reasons. (Similar to laws that protect consumers on items like underwear or bathing suits) As much as we'd like to believe that the items have not been worn. We can not be completely certain. 2. Many of our items are appropriate for formal wear or special occasions. We are so pleased to help you complete that perfect look. However, because special events usually only last one night, most jewelry shops (Afterthoughts, Claire's, Elaine's, Touch of Class) do not except returns for this reason. We truly wish there was a way of allowing returns, but we honestly feel this is the best way to guarantee that the items you purchase are always top quality.
Q. If I place an order with your company, am I going to get a lot of junk mail?
A. Nope. Absolutely, positively not. We don't share your name or information with ANYONE. The only people who will see any of your information is our staff.when preparing your order. It is possible however that we may send you one or two e-mails a year just to let you know when we are having a clearance sale or special promotion. It doesn't happen often, but when it does we usually go all out slashing prices or practically giving things away. If you do not wish to receive a notice from us once a year (maybe twice) then please e-mail us and let us know.